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Fireflies AI Review (2026): Features, Pricing, Privacy and Who It Fits

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Fireflies AI is a meeting assistant that records Zoom, Google Meet and Microsoft Teams calls, transcribes them in 100+ languages, and turns each one into a searchable summary with action items. The Fireflies free plan costs $0, Pro costs $10 a month billed yearly, Business costs $19 and Enterprise costs $39. In this Fireflies AI review, Pro adds unlimited AI summaries, 8,000 minutes of storage per seat and AI apps to the free plan, and Business adds unlimited storage, conversation intelligence and team analytics.

If you came for the money, jump to the Fireflies cost over three years. If you record in person or on calls, skip to Fireflies vs Comu AI.

Fireflies AI review at a glance

Fireflies
What it is An AI meeting assistant for online meetings, with a web app, desktop app, mobile apps and a Chrome extension
Where it records Zoom, Google Meet, Microsoft Teams and 10+ other platforms
Transcription languages 100+
Free plan Free, $0, with 400 minutes of storage per team and limited AI summaries
Paid plans, billed yearly Pro $10, Business $19, Enterprise $39 per seat a month
AI assistant AskFred
Security SOC 2 Type II, ISO 42001 and GDPR compliance, HIPAA on Enterprise
Best for Teams that want searchable meeting libraries, integrations and analytics

How Fireflies works

Fireflies connects to your calendar and joins your video meetings as a participant called the Fireflies notetaker. It records the audio, writes a transcript while the meeting runs, and sends a summary with action items afterward. Two options record without the Fireflies bot: the desktop app's Take Notes button records a computer's audio, and the Chrome extension records Google Meet audio. You can also upload an audio or video file or record on the mobile app.

Every meeting lands in one library. From there you can search by keyword or attendee, jump to a timestamp, add comments and bookmarks, create short clips, share a recap, and ask AskFred questions about a meeting. Fireflies also pushes notes and action items into other tools through its integrations and API.

Fireflies.ai review: features

Fireflies transcribes meetings in 100+ languages, writes AI summaries, and adds search, collaboration, analytics and integrations around each transcript.

  • Transcription. Fireflies transcribes in 100+ languages. You can edit the transcript, play it back at speeds from 1x to 3x, and read time-stamped notes.
  • Live notes. Real-time notes and live transcription are on every plan, including Free.
  • Summaries. AI summaries are limited on Free and unlimited on Pro and above. You can expand a summary into longer notes.
  • AskFred. The AI assistant answers questions about your meetings. It has limited use on Free.
  • Search. Meeting search works inside a meeting, and global search works across the library.
  • Recording options. The Fireflies bot joins calls, the desktop app records a computer's audio without the bot, the Chrome extension records Google Meet audio without the bot, and you can upload files.
  • Apps. Android and iOS apps, a desktop app and a Chrome extension are on every plan.
  • Collaboration. Comments, bookmarks, clips, team workspaces and channels. Free includes 3 public channels, Pro has unlimited public channels, and Business and above have unlimited private and public channels.
  • Downloads. Downloading transcripts, summaries and recordings starts on Pro, as does video recording.
  • AI apps. Personal Assistant, Email Assistant and Voice Agents start on Pro.
  • Analytics. Conversation intelligence, team insights for admins, sentiment analysis, question detection, speaker talk-time analytics and topic trackers start on Business.
  • Integrations and API. Integrations are available on every plan. API limits are 30 requests a minute and 500 a day on Free, and 60 a minute and 5,000 a day on Pro.

Fireflies free plan: what it includes and where it stops

Fireflies Free costs $0, has no end date and includes recording on Zoom, Google Meet and Microsoft Teams, transcription in 100+ languages, real-time notes, meeting search, AskFred with limited use, file uploads, the apps and the Chrome extension.

Where the Fireflies free tier stops:

  • Storage is 400 minutes per team. Pro gives 8,000 minutes per seat. Business and Enterprise give unlimited storage.
  • AI summaries are limited. Pro and above give unlimited summaries.
  • 20 AI credits, once. They arrive at sign-up and do not renew.
  • Video recording, downloads and AI apps start on Pro.

Free fits someone who wants transcripts of a few online meetings: 400 minutes of storage holds about thirteen 30-minute meetings, and the whole team shares it.

Fireflies pricing: what each plan costs

Fireflies Pro costs $18 per seat a month or $10 billed yearly, Business costs $29 or $19 billed yearly, Enterprise costs $39 on yearly billing, and Free costs $0.

Plan Billed monthly Billed yearly What it adds
Free $0 $0 Recording, 100+ languages, live notes, search
Pro $18 $10 Unlimited AI summaries, 8,000 minutes of storage per seat, video recording, downloads, AI apps, unlimited integrations
Business $29 $19 Unlimited storage, conversation intelligence, team analytics, public meeting access, user groups
Enterprise Yearly only $39 SSO and SCIM, audit logs, HIPAA, private storage, custom data retention, dedicated account manager

Prices are per seat per month in US dollars. For the full plan breakdown, read our Fireflies AI pricing guide.

Fireflies AI credits: the cost beyond the seat price

Fireflies AI credits pay for advanced AI tools on top of the seat price, and transcription does not use them. Standard meeting transcription, note-taking and recap emails are covered by your plan. The credit tools are AI Skills with 100+ templates, Voice Agents, custom summary sections, CRM autofill into HubSpot and Salesforce, AskFred during a live meeting, and the Personal Assistant's Daily Digest and Meeting Prep.

Free accounts get 20 credits at sign-up, Pro gets 20, Business 30 and Enterprise 50. They are shared across the team and do not grow when you add teammates. Paid plans can buy extra credits, from 50 credits for $5 a month to 10,000 credits for $600 a month, with annual prices 20% lower. Unused purchased credits do not carry over.

Fireflies privacy and security

Fireflies is SOC 2 Type II, ISO 42001 and GDPR compliant. It offers a BAA for healthcare and a DSA for education on Enterprise with private storage. It states that your data is never used for AI training and that customers keep ownership of their data.

Enterprise adds private storage, custom data retention, a transcript-and-summary-only mode, a super admin role and SSO with SCIM. Tell the other person you are recording. Laws on recording calls differ by country, and you are responsible for following them.

Fireflies reviews: pros and cons at a glance

Fireflies' strengths are language coverage, a searchable meeting library, integrations, team analytics and security; its trade-offs are Free storage, credits, per-seat billing and a focus on online meetings.

What Fireflies does well

  • Language coverage. Transcription in 100+ languages on every plan.
  • Library and search. Every meeting lands in one searchable library with keyword search, timestamps, comments, clips and AskFred questions.
  • Integrations. Integrations are on every plan, and Pro raises the API limit to 60 requests a minute and 5,000 a day.
  • Team analytics. Conversation intelligence, sentiment analysis, question detection and talk-time analytics start on Business.
  • Security. SOC 2 Type II, ISO 42001 and GDPR compliance, with HIPAA and a BAA on Enterprise with private storage.

What to weigh before you pay

  • Storage on Free. 400 minutes per team is shared by everyone.
  • Credits. AI Skills, Voice Agents and CRM autofill draw on credits, and extra packs cost from $5 a month.
  • Seats. Every paid seat is billed, so a team of ten on Pro billed yearly is $1,200 a year.
  • Online meetings. Fireflies captures calls, uploaded files and a computer's system audio in the desktop app. In-person meetings and phone calls without a computer need the mobile app or a recorder.

Fireflies review: setting it up in your first week

Setting up Fireflies takes six steps, from a Free account to a decision on seats.

  1. Sign up on Free and connect your calendar. Fireflies joins the meetings you choose.
  2. Run three real meetings and read the transcript, summary and action items afterward.
  3. Try the desktop app's Take Notes button on one call if you prefer not to have the Fireflies bot join.
  4. Search the library for a phrase from the first meeting and open the timestamp.
  5. Check storage and credits in your account after a week. If 400 minutes ran low, Pro is the next step.
  6. Decide on seats. Give a paid seat to the people who run the most meetings and keep the rest on Free.

Who Fireflies fits

If you Fireflies fits when
Run sales or customer calls You want CRM autofill, conversation intelligence and a searchable library of calls
Lead a team You want shared workspaces, channels, clips and admin analytics
Meet in many languages You need transcription in 100+ languages
Take a few online meetings a month 400 minutes of storage on Free holds your meetings
Need security reviews You want SOC 2 Type II, ISO 42001, GDPR and an Enterprise path to HIPAA
Meet in person or on the phone A recorder you carry captures the room, and Fireflies handles the online calls

How to read Fireflies AI reviews and Fireflies.ai reviews

Read a Fireflies review by matching it to your situation on five points: the plan, the team size, the recording method, the date and any affiliate link. To compare Fireflies with other tools, read Fireflies alternatives compared by price.

  • Which plan did the reviewer use? A review of Business does not describe Free.
  • How many people were on the account? Storage and credits are shared across a team.
  • Which recording method? The bot, the desktop app, the Chrome extension and an uploaded file behave differently.
  • How recent is it? Plan names, prices and credits change, so compare the review's date with the Nov 2026 prices in this article.
  • Is there an affiliate link? A review with affiliate links earns a commission when you buy.

Fireflies AI review: cost over three years

One Fireflies Pro seat billed yearly costs $360 over three years and one Business seat billed yearly costs $684, before any credit packs.

One seat Year 1 Year 2 (total) Year 3 (total)
Free $0 $0 $0
Pro, $10 a month billed yearly $120 $240 $360
Pro, $18 a month $216 $432 $648
Business, $19 a month billed yearly $228 $456 $684
Business, $29 a month $348 $696 $1,044

Fireflies is software, so the cost repeats every year you use a paid plan. Fireflies Free costs $0 and covers online meetings with 400 minutes of storage per team and limited AI summaries, and Comu's included plan adds unlimited transcription and records the room and phone calls as well.

Fireflies review vs Comu AI: usage cost compared

Comu Note Pro is €139.99 and Comu Action Pro is €179.99, while three years of Fireflies Pro billed yearly cost $360. Comu prices are euro prices from the EU store (Nov 6, 2026); competitor prices are US dollar prices from each company's own site. Comu is a pocket recorder with an app. The free plan that comes with a Comu device includes unlimited transcription, unlimited real-time transcription, speaker identification, summaries, action items, templates, and Comu AI for questions across your recordings. Comu records phone calls, supports 113 languages, imports external audio files, and is GDPR, HIPAA and SOC 2 compliant.

The Comu rows use only that free plan. Fireflies Free limits AI summaries and stores 400 minutes per team, while unlimited AI summaries and 8,000 minutes of storage per seat start on Pro. The table compares Comu with Fireflies Pro and Business and lists Fireflies Free at $0 for reference.

One person Year 1 Year 2 (total) Year 3 (total)
Comu Note Pro, free plan €139.99 €139.99 €139.99
Comu Action Pro, free plan €179.99 €179.99 €179.99
Fireflies Free, 400 minutes of storage per team $0.00 $0.00 $0.00
Fireflies Pro, billed yearly $120.00 $240.00 $360.00
Fireflies Pro, billed monthly $216.00 $432.00 $648.00
Fireflies Business, billed yearly $228.00 $456.00 $684.00

Over three years, Fireflies Pro billed yearly costs $360, Fireflies Pro billed monthly costs $648 and Fireflies Business billed yearly costs $684, while Comu Note Pro costs €139.99 and Comu Action Pro costs €179.99 in total. For a team of five, five Fireflies Business seats billed yearly cost $1,140 a year and $3,420 over three years, while five Comu Note Pro devices cost €699.95. Fireflies Free costs $0 and covers online meetings with real-time notes and search; Comu's included plan adds unlimited transcription, speaker identification, summaries and action items, and records the room and phone calls.

Feature Comu (included with the device) Fireflies Free Fireflies Pro
Price Note Pro €139.99, Action Pro €179.99 $0 $10 to $18 a month
Real-time transcription Unlimited Yes Yes
Summaries and action items Included Limited summaries Unlimited summaries
Advanced AI tools Included: Comu AI 20 credits, once 20 credits, then paid packs
Where it records A recorder you carry, in person and on the phone Online meetings, uploaded files, and a computer's system audio in the desktop app Online meetings, uploaded files, and a computer's system audio in the desktop app
Languages 113 100+ 100+
Export TXT, Markdown, Word and PDF for text; MP3 and WAV for audio No downloads Transcripts, summaries and recordings

Comu records the room and the phone from a device you carry, so it works for an in-person interview, a client visit, a lecture or a call, and it does not depend on a meeting link or a laptop being open. If your day is mostly in-person meetings and calls, Comu captures them from the device you carry, and the transcript, speaker labels, summary and action items arrive in the app. For a longer look, read our guide to the features that come with Comu, or look at Comu Note Pro and Comu Action Pro.

Common questions about Fireflies AI

Is Fireflies AI worth it?

Fireflies is worth it if most of your meetings happen on Zoom, Google Meet or Microsoft Teams and you want a searchable library, integrations and analytics. Pro at $10 a month billed yearly costs $120 a year per seat. If your meetings are in person or on the phone, compare it with a recorder you carry.

Is Fireflies AI free?

Yes. Fireflies Free costs $0 and includes recording, transcription in 100+ languages, real-time notes, meeting search and limited AI summaries. Storage is 400 minutes per team and you get 20 AI credits once.

How much does Fireflies AI cost?

Fireflies Pro costs $18 per seat per month, or $10 billed yearly. Business costs $29 per seat per month, or $19 billed yearly. Enterprise costs $39 per seat per month on yearly billing.

Is Fireflies AI safe and private?

Fireflies is SOC 2 Type II, ISO 42001 and GDPR compliant, and it states that your data is never used for AI training. HIPAA support with a BAA is part of Enterprise with private storage.

Does Fireflies work without a bot?

Yes. The desktop app's Take Notes button records a computer's audio without the Fireflies bot, the Chrome extension records Google Meet audio without it, and you can also upload an audio or video file or record on the mobile app.

What languages does Fireflies support?

Fireflies transcribes in 100+ languages on every plan.

What are Fireflies AI credits?

AI credits pay for advanced tools such as AI Skills, Voice Agents, custom summary sections and CRM autofill. Transcription does not use credits. Free gets 20 credits once, Pro 20, Business 30 and Enterprise 50.

Is there a recorder alternative to Fireflies?

Yes. A recorder such as Comu captures in-person meetings and phone calls without a computer. Comu Note Pro is €139.99 and its free plan includes unlimited transcription, speaker identification and AI summaries.

Sources

Fireflies pages were checked on Nov 2 and Nov 4, 2026. Comu prices were checked on Nov 6, 2026.

  1. Fireflies, Pricing and AI Credits Pricing and Overview
  2. Comu, Comu Action Pro, Comu Note Pro, and app downloads